Customer Support

DMTI Spatial is committed to our customer’s success. We offer a direct link between customers and a team of Location Intelligence specialists.

To serve you promptly, we ask that you submit your support requests through the form below. It will automatically create a support case with a designation number. Our support team will review your submission and attempt to resolve your issue as soon as possible.

A Customer Support representative can also be reached by phone at 905-948-2000 option 1 or by email

Please be as specific as possible when describing the issue.

  • (What error message are you receiving, if any? What is the URL of the service?)