Location intelligence in the telecommunications industry is delivering value in many aspects of your business. Improve the order to activation process, identify new customer opportunities within existing network infrastructure and determine the best opportunities to expand your existing network coverage to service new and growing communities from coast to coast.
Eliminate errors that can turn a new customer opportunity into a bad customer service problem by ensuring accurate customer location information using Location Hub® Address Suggest.
Integrating real-time location information within your order to activation process allows you to determine the exact Wire Centre and CLLI required across your entire network, and (when required), your 3rd party providers from coast to coast.
Eliminate communication errors and increase the accuracy of data exchange among internal and partner networks with DMTI’s exclusive Unique Address Identifier (UAID™). Using improved telco data analytics allows you to ensure each touch point with the customer is a positive one, you can effectively reduce churn and increase average revenue per user.
Improve network design and coverage
Location Hub enables your organization to integrate high precision geocodes into your network plan and optimize processes through a series of real-time web-service.
Determine specific expansion costs down to the meter without absorbing unnecessary estimation costs.
Plan Network Expansion
Quickly determine network expansion opportunities based on current and future market growth.
Improve Market Penetration
Identify new prospects
Use Rooftop Address Precision to know exactly who has your services, then target the ones who don’t. Identify new prospects by leveraging insights into your most profitable customers to identify similar prospects within a given area. DMTI can also help you locate clusters of customers that could be better managed.
Assess market penetration
Map existing customers in relation to your assets, infrastructure and store locations. Identify the time and distance your customers are willing to travel to your location, and assess customer location in relation to your competitors.
Upsell / cross sell opportunities
Upsell and cross sell new offerings by easily integrating multiple databases without reliance on internal IT teams.